In the age of mobile, social media and messaging, it frequently feels as though everything is happening now, RIGHT NOW.
In the age of mobile, social media and messaging, it frequently feels as though everything is happening now, RIGHT NOW. It seems even the slightest wait can place the most tedious weight on any customer’s shoulders, and so perhaps service providers should reflect on how tempo and customers’ lives are intertwined, and how the right solutions can address priceless real-time needs.
“Time. There just never seems to be enough. The proverbial roses blur as we race from one task to the next. Half the year has sped by and the busyness of business is not going to be slowing down anytime soon,” notes Ebrahim Dinat, COO at South African customer experience solutions provider, Ocular Technologies.
And, as he points out, it is not only the speed of our business lives but also the pace in our family lives that seems to have dramatically increased over the last few decades.
“In a world where every second counts and wasted minutes affect both social and economic status, what if you could give your customers the gift of time? What if the admin of calling on a Click here to read entire article
Source:: IT News Africa