IFS Applications 9 to support enhanced control and timely decision-making throughout the organisation. (Image source: www.IFSworld.com)
IFS, a global enterprise applications company, has announced that Rwanda Energy Group’s (REG) operating companies have gone live with IFS Applications 9 in the first phase of the implementation of an Integrated Business Management Solution (IBMS). REG is Rwanda’s national grid operator, comprising Energy Utility Corporation Limited (EUCL) and Energy Development Corporation Limited (EDCL). This represents a major milestone in the organisation’s drive to streamline its business processes, improve corporate governance and enhance operational performance.
The first phase of the project was completed in just 8 months and aims to drive efficiencies throughout the organisation and improve customer service by adopting industry best practices. In the next phase, IFS and business partner Fluentgrid will roll out the customer management and incident reporting management solutions. This phase is expected to be completed and launched by December 2017.
The investment forms part of a reform of the Rwandan energy sector, which sees government focus on the expansion and upgrading of the country’s electrical infrastructure. As the entities spearheading this initiative, EUCL and EDCL needed to invest in a comprehensive and fully integrated ERP system to achieve operational excellence.
Source:: IT News Africa