Mickey Mashale, Chief Sales Officer for Vodacom’s Enterprise Business Unit.
Local municipalities can, through partnerships with the Information and Communications Technology (ITC) sector, leapfrog their global counterparts and deliver high-quality services to their constituents through the use of technology.
Mickey Mashale, Chief Sales Officer for Vodacom’s Enterprise Business Unit said Vodacom Business has capabilities beyond fixed and mobile services that could be applied in municipalities in order to help address some of the challenges affecting the communities across the country.
Mashale said, “We see many opportunities for municipalities from the range of services we offer to other organisations, Government institutions and in the activities of our global partners. These could help municipalities leapfrog the normal evolution of service delivery to become truly world class. Efficiencies enabled through our solutions can also assist Municipalities in driving Revenue enhancement initiatives.”
For example, Mashale spoke about the way Yinchuan, the capital of the northern Chinese province of Ningxia Hui, has adopted new technologies to become a showcase of great service delivery.
Yinchuan has partnered with technology providers to fully automate and digitise service delivery to its two million inhabitants. The range of services varies from the important to the truly fantastical, such as offering holographic info-desks and solar-powered Click here to read entire article
Source:: IT News Africa