By Neo Sesinye
Franchise owners normally require a very basic level of technology including connectivity, a telephone system, email, file sharing, security and backups.
Unlike other start-up businesses that can survive on a shoestring budget, franchises require huge upfront investment. In exchange, the franchiser normally offers comprehensive support, business processes and systems to increase the chances of success.
However, like any other start-up, the biggest challenge for any franchiser is providing the right IT systems in order for the franchise operation to be efficient. Being a successful franchiser requires a wide range of skill-sets to ensure franchisees can carry out the same successful formula.
Making the shift from business owner to franchiser is often a critical step for the success of the franchise business. The franchiser needs to shift from being actively involved in the business to a more advisory role, more of a leader who strategises and monitors.
According to Alto Africa CEO Justin Trent, from a franchiser perspective having the right systems and processes in place will help add value to the franchise and also make it easier to attract buyers.
“Small business franchisees have enough to get their head around without having to worry about setting up IT systems and therefore the franchisor can easily Click here to read entire article
Source:: IT News Africa