By Neo Sesinye
Girish Mathrubootham and Shan Krishnasamy, Founders of Freshworks
International business software company, Freshworks has been announced as a sponsor for the highly anticipated Digital Retail Forum 2019, set to take place on 30 January 2019 at the Hilton Hotel in Sandton, Johannesburg, South Africa.
Under the theme “Harnessing Digital Technology for Next-Level Customer Centred Retailing”, #DigitalRetailForum will draw hundreds of Africa’s retail and technology leaders together to engage and give insights on emerging technology trends that are disrupting the retail sector.
Freshworks provides organisations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues.
Having recently re-branded from Freshdesk to Freshworks, the company has an impressive array of products including Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer. Founded in October 2010, Freshworks Inc., is backed by Accel, Tiger Global Management, CapitalG and Sequoia Capital India. Freshworks’ headquarters are located in San Bruno, Calif., with global offices in India, UK, Australia and Germany.
The company’s cloud-based suite is widely used by over 150,000 businesses around the world including the NHS, Honda, Rightmove, Hugo Boss, Citizens Advice, Toshiba Click here to read entire article
Source:: IT News Africa