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Customer experience is about emotion, not technology

Posted by Staff Writer on May 8, 2019 in Technology News Site | Views

By Mark de Bruijn
The most amazing event of my life? This is, so far, undoubtedly the birth of my son. The whole experience did something strange to me. I can precisely remember the hours leading up to his birth. How we woke up, drove to the hospital, the conversations we had. I even remember the smell of the early morning when we walked outside. I can describe the events from minute to minute. No, it’s not that I have the memory of an elephant, the human brain is just wired to store awe-inspiring emotional experiences differently — as discovered by brain researchers at…

This story continues at The Next Web Click here to read entire article

Source:: The Next Web

      

Posted in Technology News Site | Tagged Canada, europe, North America, Technology News

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